Referral Information Management System

Improving access to services through efficient and accountable referral pathways

What is RIMS?

RIMS is a platform that assists humanitarian actors providing services across all sectors of the response in sending, receiving and tracking their referrals, to ensure effective and accountable referral pathways and strengthen access to multi-sector services for vulnerable populations.

Explore RIMS

Accountability

Increased accountability to donors, beneficiaries and organizations

Response

Timely service provision & targeted response to beneficiaries’ needs

Efficiency

Regular reports & recommendations to improve referrals’ efficiency

Response

Enhanced cross-sector coordination of services

RIMS at a Glance

Identify / Refer / Provide

00:35 How RIMS Works
00:48 Detailed Analysis
01:18 Interactive Dashboards

Connecting vulnerable communities with the service that they need

14.58k

referrals

25.345

referrals Successfully closed

RIMS Partners

RIMS is made possible thanks to generous funding from

First slide

For a more efficient and coordinated response in Lebanon

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Latest Reports

Preparing for and Responding to Emergency Crises With Efficient and Accountable Referral Pathways

30-11-2020

The RIMS analytical report for the period of July-October 2020 focuses on referral pathways in Beirut after the August 2020 Blast, as well as the upcoming annual winter storms and the likely impact on needs, referral pathways and cross-sector coordination.

RIMS September 2020 Snapshot Report

30-09-2020

The RIMS September Snapshot provides key referral dashboards for May-August 2020, followed by a thematic focus on referral trends and effectiveness pre- and post-Beirut Blast in Beirut until mid-September 2020.

Anticipatory Report: Effective Humanitarian Response to Beirut Blast Requires Efficient Referral Pathways

30-08-2020

This report aims to anticipate gaps in referral pathways for the Beirut Blast, and provides key recommendations to mitigate them, in order for all actors working on the Beirut Blast to work towards improving the effectiveness of referrals, and with the ultimately objective of ensuring better access to services for those affected by the blast.

ALL REPORTS